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The queen of can-do: Judith Felton hasn鈥檛 met a problem she didn鈥檛 want to solve

Elizabeth Exline

Written by Elizabeth Exline

Alumni chronicles: The queen of can-do

As any parent knows, car rides with kids often turn into some version of 鈥20 Questions.鈥 Except 20 is a laughably modest number and, instead of working toward one outcome the way the game does, kids鈥 lines of questioning usually take a lot of detours. The upside? Kids learn a lot this way.

It鈥檚 easy to imagine Judith Felton, MSP, as such a child. Felton can trace her insatiable curiosity back to childhood in a home that valued education and encouraged her to explore her interests. She has seen it inspire her to return to college as a single mother of two, to go right back and earn her master鈥檚 degree, to pursue her doctorate and to climb the corporate ladder all the while.

鈥淚鈥檓 a problem-solver,鈥 she says. 鈥淚 look for problems, and then I look for solutions.鈥

That鈥檚 not to say Felton鈥檚 journey has been easy. In fact, life has given her plenty of opportunity to fine-tune those problem-solving skills. But it鈥檚 what she鈥檚 learned along the way that makes her a force to reckon with.

The distinction between fear and intuition

Today, Felton is unequivocally successful. As a , she鈥檚 like a consultant who keeps her eye on a lot of moving parts, understanding how they鈥檙e connected and how she can leverage them to support high-profile clients. As a mother, she鈥檚 raised two children to be educated and fulfilled adults. As a friend and co-worker, she鈥檚 a trusted source of wisdom.听

Dorothy Arthur portrait

鈥淪he鈥檚 got a wonderful skill of listening and understanding,鈥 says her friend and colleague Dorothy Arthur. 鈥淪he鈥檚 helped me numerous times to deal with personal issues, always being able to help me see things less emotionally without judgment and offering solid advice.鈥

Felton exudes calm assurance, a quality that has emerged through experience. She has learned to trust her instincts.

鈥淓very time I ignored that small, still voice, I鈥檝e either kicked myself or regretted it,鈥 Felton says. 鈥淏ecause I know that whenever it pops up, I listen. And look where I am today.鈥

That instinct was what told her to go back to school in 2000. She came to 七色视频 (UOPX), but the timing wasn鈥檛 right. She was working 60-hour workweeks and her two young children needed whatever time she didn鈥檛 spend at work. So, she stepped away from her program, devastated.

But that voice returned in 2013. And she listened, switching from an information technology program to a Bachelor of Science in Business degree with a focus on entrepreneurship, which she successfully completed in 2016. (The program she completed has since been retired.)

鈥淚 think it鈥檚 fear that holds people back from so many different things 鈥 and they 诲辞苍鈥檛 even know the fear is driving their decision to do something or not do something,鈥 Felton says. 鈥淏ut I鈥檒l tell you this about me. If I had to talk about fear, I would use it in the sense of, 鈥榃hat will happen if I 诲辞苍鈥檛 do something versus what will happen if I do?鈥 鈥 You 诲辞苍鈥檛 know what鈥檚 going to happen if you do whatever the thing is, but for sure we have ideas of what鈥檚 going to happen if you 诲辞苍鈥檛. You have to move forward.鈥

Captivated by curiosity

For Felton, moving forward is a way of life, whether that鈥檚 progressing in her career or cultivating her knowledge.

鈥淚鈥檝e always been very, very curious about everything,鈥 she says. 鈥淚鈥檝e always asked those questions where people are like, 鈥榃hy do you care?鈥欌

Felton鈥檚 curiosity, combined with her self-described can-do attitude, meant she didn鈥檛 shy away from having a tough conversation with herself about what she wanted from her degree when she returned to UOPX. It had been 12 years since she鈥檇 stepped away from her IT degree program, and she needed to reevaluate where opportunity and her interests intersected.

鈥淪o often people pick degrees with an idea in their heart about what they want out of it, but they 诲辞苍鈥檛 know what鈥檚 going on in the industry,鈥 Felton says.

In Felton鈥檚 view, organizations have always been inextricably linked with societies and will continue to be so, making a business degree something that would stand her in good stead for the foreseeable future.

Her bachelor鈥檚 program was a second chance as far as Felton was concerned, and she wasn鈥檛 about to waste it.听

Portrait of a smiling Judith Felton

Stepping away the first time crushed her, largely because Felton is not one to give up on anything, ever. So, when the epiphany came to return to school, she wavered only for a moment before committing.

鈥淪ometimes the听second chances do come around,鈥 she says. 鈥淏ut if you 诲辞苍鈥檛 recognize it, you could let it pass you by.鈥

A lifelong learner and leader

Felton鈥檚 bachelor鈥檚 degree turned out to be just the beginning. Once she completed it, she returned to UOPX, this time for her Master of Science in Industrial-Organizational Psychology. The experience, she says, was not for the faint of heart.

鈥淭hat was a tough degree. You had to step away from what you thought you knew to really expand and gain new knowledge,鈥 she explains.

Felton persevered, because she saw the master鈥檚 program as a means of gratifying that curiosity of hers. She wondered why organizations were different and how people impacted those differences.

Her own experiences offered material she could draw on as she explored those issues. She has worked in various positions and in such industries as business, banking and biopharmaceuticals over the course of her career. This diversity of experience, combined with Felton鈥檚 education and clarity of purpose and vision, have made her a one-of-a-kind manager and employee.听

Portrait of Ash Watts

鈥淗er managerial style is what I鈥檒l reference as a rare commodity these days,鈥 explains Ash Watts, a learning and development consultant at Cisco. 鈥淪he approaches her work in an 鈥榦pen state鈥 and does so as objectively as possible. [She has] open eyes to see the landscape, open ears to actively listen, open hands to help out, an open mind to consider the thoughts of others and, most importantly, an open heart to feel when and where she needs to pivot.鈥

All things are possible

Felton also has, by all accounts, an impeccable work ethic. Whether she鈥檚 researching, mentoring or stepping up to help out, she brings her full self to every endeavor.

鈥淛udith鈥檚 work ethic and morals are amazing,鈥 Arthur adds. 鈥淪he is a very hard worker, extremely thorough, works to do the right thing and does not give up on difficult or challenging projects.鈥

That explains her current enrollment in the Doctor of Management program at UOPX. Felton didn鈥檛 think she鈥檇 return to school after her master鈥檚 degree, but she realized the doctorate would marry together the disciplines and knowledge gained in her bachelor鈥檚 and master鈥檚 degrees.

This experience not only draws on her existing knowledge, it also gives Felton a chance to contribute something new to the conversations about workplace management. It will also develop her research skills, she says, which she can bring to bear at both Cisco, which is contributing tuition assistance toward Felton鈥檚 degree, and any future endeavors.

Because Felton has plans. In addition to her business career, she wants to write a book about navigating the college system, no matter what your background is. And she wants to research and develop a hair-care line that caters to African Americans.

They are disparate goals to be sure and also distinctly Felton鈥檚. Her energy, commitment and sense of humor make each of them feel not just possible but probable.

鈥淛udith is able to look back at what she鈥檚 learned and where she鈥檚 come from and see how she鈥檚 being led to something greater,鈥 Arthur observes.

Whatever the future holds, whatever that 鈥渟omething greater鈥 might be, Felton is here for it.

鈥淚鈥檓 living proof that not only does college change your life, it changes your outlook,鈥 Felton says. 鈥淚t teaches you to think differently. Can you advance your career? Of course you can. Can you make more money? Of course you can. But learning how to think differently from how you think today can change the world. Not just your life, but somebody else鈥檚 life too. And that鈥檚 the game changer.鈥

Felton, after all, likes solving problems, even if they鈥檙e someone else鈥檚.

Portrait of Elizabeth Exline

ABOUT THE AUTHOR

Elizabeth Exline has been telling stories ever since she won a writing contest in third grade. She's covered design and architecture, travel, lifestyle content and a host of other topics for national, regional, local and brand publications. Additionally, she's worked in content development for Marriott International and manuscript development for a variety of authors.

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